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Single Family Office hiring: proving the Investment Professional role to MOM

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Family office hiring for the Investment Professional role fails more often on the MOM side than on the MAS side: the 13O or 13U tax incentive conditions can be fully satisfied while the individual work pass application is still rejected because the role, qualifications or salary do not independently clear COMPASS. This guide sets out the common mistakes that cause Investment Professional Employment Pass applications to be rejected, separate from the MAS incentive conditions themselves.

Why this is a two-gate process

A Single Family Office structured under Section 13O or Section 13U of the Income Tax Act 1947 must satisfy the Monetary Authority of Singapore on headcount of Investment Professionals as a condition of the tax incentive itself, typically two for 13O and three for 13U, with at least one non-family member required in both cases. That MAS condition is entirely separate from the individual’s own Employment Pass application, which Ministry of Manpower assesses on its own merits under the COMPASS framework. A family office can meet its MAS headcount condition on paper while still having an Investment Professional’s EP application rejected, because the role was not framed or evidenced in a way that satisfies MOM.

Common mistake 1: generic job titles

“Family office staff” or “investment manager” as a job title, without more, often fails to demonstrate the qualifications and seniority MOM expects to see for the declared salary. MOM officers assess the Qualifications criterion under COMPASS against the specific duties described, so a title and job description that clearly shows portfolio management, research, risk or deal execution responsibility, matched to the applicant’s actual professional background (CFA, prior buy-side or sell-side experience, or a relevant postgraduate qualification), is far more likely to score well than a title alone.

Common mistake 2: salary set at the MAS floor, not the MOM floor

MAS’s own guidance on what counts as a qualifying Investment Professional for incentive purposes is not the same test as MOM’s qualifying salary and COMPASS salary benchmark for an EP. Family offices sometimes set a salary that satisfies an informal MAS expectation without checking it clears the current EP qualifying salary floor of S$5,600 a month (S$6,200 for financial services, which typically includes family office investment roles) and the relevant COMPASS salary benchmark for the applicant’s age band. A salary that is adequate for the tax incentive conversation can still be too low for the EP itself.

Common mistake 3: treating family members as automatically eligible

Where the Investment Professional is a family member rather than the required non-family hire, MOM still assesses that individual’s own EP application on the same COMPASS basis as any other applicant; there is no family office carve-out from the general framework. Family offices sometimes assume that because MAS is satisfied the individual counts as an Investment Professional for incentive purposes, MOM will treat the EP application the same way. The two assessments are independent, and a family member with a thin professional track record can still be refused an EP even where the family office’s MAS condition is otherwise met.

Common mistake 4: weak evidence of substance

MOM officers reviewing a family office Investment Professional application may look for evidence that the role involves genuine day-to-day investment activity in Singapore, such as a written investment mandate, evidence of trades or portfolio decisions, or minutes showing the applicant’s participation in investment committee discussions. Family offices that cannot produce this kind of evidence, particularly newly established ones, risk the application being treated as a nominal or passive role rather than substantive employment, which affects both the Qualifications and Support for Local Employment criteria.

Cost and timeline

An Employment Pass application costs S$105 at submission and S$225 on issuance, with EPOL processing typically taking around three weeks for a complete application; a Request for Information on a family office role, given the scrutiny these applications attract, can extend this by four to six weeks. Employers should also budget for the separate MAS approval timeline for the family office’s own 13O or 13U application, which runs on a different track and typically takes several months from a complete submission, and should not assume MOM and MAS approvals will land at the same time.

Current 13O / 13U / GIP conditions (verify before relying on these figures)

As at the MAS framework effective 15 June 2026, Section 13O requires a minimum of S$20 million in assets under management (AUM) at the point of application and at least two Investment Professionals, one of whom must not be a family member. Section 13U requires a minimum of S$50 million AUM and at least three Investment Professionals, again with at least one non-family member. Local business spending is tiered by AUM: broadly S$200,000 a year for offices below S$250 million AUM, S$300,000 between S$250 million and S$2 billion, and S$500,000 above S$2 billion. The Global Investor Programme (GIP) family office route separately requires the applicant to establish a Single Family Office with at least S$200 million AUM and to deploy at least S$50 million of that locally within the prescribed period. These figures should be verified directly against current MAS and EDB guidance before an application is filed, since thresholds are periodically revised.

Step-by-step process

First, confirm the family office’s own MAS incentive conditions (AUM, headcount and local spending) are on track independently of any individual EP application. Second, draft the Investment Professional’s job description to show genuine investment responsibility, matched to the applicant’s qualifications and experience. Third, benchmark the salary against the current EP qualifying salary and COMPASS figures for the financial services sector, not against an informal internal figure. Fourth, assemble substantiating evidence, such as an investment mandate or committee structure, before submission. Fifth, submit through EPOL, and respond fully to any Request for Information, since family office applications are a known area of closer MOM scrutiny.

Illustrative example: a 13O family office’s first non-family Investment Professional

A newly established Single Family Office with S$22 million AUM, just above the Section 13O threshold, needs to hire a non-family Investment Professional to satisfy its MAS condition. It offers a candidate with eight years of private banking experience a salary of S$6,500 a month, assuming this comfortably clears the financial services qualifying salary. The EP application is queried because the job description is thin, a single line reading “manage family investments”, and because the candidate’s experience is in client relationship management rather than portfolio construction or research. MOM’s Qualifications assessment under COMPASS looks for a match between declared duties and demonstrated expertise, not merely years in a related industry. The family office succeeds on a second submission after rewriting the job description to reflect the candidate’s actual responsibilities (due diligence support, manager selection input and portfolio monitoring) and attaching a short investment mandate signed by the principal.

Illustrative example: a 13U family office’s third Investment Professional

A larger Single Family Office with S$80 million AUM, operating under Section 13U, needs a third Investment Professional alongside two existing hires. It proposes a family member in a junior analyst role at S$4,800 a month. This fails the EP qualifying salary test outright, since the figure sits below the general floor before even reaching the COMPASS assessment. The family office restructures the role as a more senior position with genuine portfolio responsibility at S$7,200 a month, which clears both the qualifying salary and the relevant COMPASS benchmark, and supplements the application with the family office’s investment committee terms of reference showing the applicant’s seat and voting role. This illustrates that family member hires are not barred from EP approval, but must independently meet the same bar as any other applicant.

Coordinating the MAS and MOM timelines

Family offices sometimes submit the Investment Professional’s EP application before the family office’s own MAS incentive application has reached a stage where the investment mandate and governance structure are finalised, which leaves the EP application without strong supporting documentation. A more reliable sequence is to finalise the investment mandate, reporting lines and committee structure first, even in draft form, and to use that same documentation to support both the MAS submission and the individual’s EP application. This reduces the risk of inconsistency between what is told to MAS about the role and what is submitted to MOM.

What MOM does not need to see

Employers sometimes over-disclose commercially sensitive portfolio information in an attempt to prove substance. MOM’s EP assessment does not require disclosure of the family office’s actual investment positions or performance; it requires evidence that the applicant’s role and qualifications justify the declared salary and seniority. A redacted investment mandate, an organisation chart, and a role description tied to the applicant’s specific background are normally sufficient, and family offices should avoid including confidential beneficial ownership or underlying asset detail beyond what MOM’s forms actually request.

Dependant and relocation considerations for the hire

Where the Investment Professional is relocating to Singapore with a spouse and children, the family office should plan the Dependant’s Pass and Student’s Pass applications alongside the EP, since these follow-on applications depend on the EP being approved first and on the sponsoring salary meeting the relevant dependant thresholds. Family offices that treat the individual EP as the only moving part sometimes find the onward family relocation adds several more weeks to the overall timeline, which matters where the candidate has a fixed notice period with a current employer overseas.

Common mistakes and rejection reasons, summarised

Why family office hiring gets more scrutiny than other EP applications

MOM officers are aware that the 13O and 13U tax incentives create a financial motive to classify a role as an Investment Professional even where the underlying work is closer to administrative family support, and family office hiring applications are reviewed with this in mind. This does not mean genuine Investment Professional roles are disadvantaged, but it does mean the supporting documentation needs to do more work than it would for an equivalent role at an operating company, since there is no independent commercial customer or revenue line to point to as evidence of the role’s substance.

FAQs

Is the Investment Professional headcount condition the same test as the EP application?
No. MAS headcount conditions are part of the 13O/13U tax incentive; MOM assesses each individual’s EP application separately under COMPASS.

Can a family member be the required non-family Investment Professional?
No, by definition the non-family seat under both 13O and 13U must be held by someone who is not a family member of the family being served.

Does the family office need to be MAS-approved before applying for the EP?
Not strictly in sequence, but most family offices coordinate the two processes closely, since the individual’s role description typically references the family office’s investment mandate.

What salary should we budget for an Investment Professional EP?
At minimum the current financial services qualifying salary of S$6,200 a month, though COMPASS benchmarks for experienced investment professionals are typically higher, and should be checked against the applicant’s specific age band.

Are these AUM and headcount figures fixed?
No. MAS revises family office incentive conditions periodically, most recently with a framework effective 15 June 2026, so employers should verify current figures before relying on them in an application.

Related guides

For the broader tax and structuring context around high-net-worth family planning in Singapore, see Singapore trust structures for HNW families. For the compliance side of a family office’s own reporting obligations, see CRS Reporting Obligations for Singapore Family Offices. For the pass-sequencing question that often arises before GIP approval, see our guide on Family Office Before GIP Approval: Pass Sequencing.

Authoritative references: Ministry of Manpower, Immigration and Checkpoints Authority, Economic Development Board.

Need help with this? Call, SMS or WhatsApp +65 8501 7133, or email [email protected]. Little Big Employment Agency (EA Licence 19C9790) works with a panel of corporate and employment law firms; this article is general information, not legal advice.

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